The Language of Leadership

For several years, I have been working to introduce new leaders to terms that are of value in leadership positions.  The list has evolved and is listed below.  I have used these words to stimulate discussion in countless training sessions.  Many of these terms focus on the "soft skills" the people and relationship skills needed for effectiveness in the organization.      

1. Human Capital

2. Set Expectations

3. Accountability

4. Transparency

5. Empowerment

6. Customer Service

7. Leader development

8. Delegation

9. Collaboration

10. Marketing

11. Learning organization

12. Problem identification

I welcome other terms to add to the list.  Feel free to help me grow the list!

All the best, 

Steve Morreale

Worcester State University